HEAT PUMP FAQS
A heat pump extracts heat from the air, ground, or water and transfers it inside your home to provide heating and hot water. It works like a fridge in reverse and is powered by electricity.
Yes! Heat pumps are suitable for most UK homes, especially if your property is well-insulated. They work particularly well with underfloor heating or larger radiators.
The cost varies by type:
Air Source Heat Pump: £7,000 – £13,000
Ground Source Heat Pump: £14,000 – £25,000
Grants like the Boiler Upgrade Scheme (BUS) can offer £7,500 towards installation.
The Boiler Upgrade Scheme (BUS) provides:
£7,500 for air source or ground source heat pumps.
Available for homes in England and Wales that meet eligibility criteria.
Most air source heat pumps are Permitted Developments and don’t require planning permission, but rules vary. Always check with your local planning authority, especially if you’re in a listed building or conservation area.
Air Source Heat Pump: 2–3 days
Ground Source Heat Pump: 1–2 weeks (including groundwork)
Yes, modern heat pumps can operate efficiently in temperatures as low as -15°C. However, performance can drop slightly in very cold weather, so proper insulation is key.
Heat pumps are low-maintenance. Annual servicing is recommended to ensure efficiency and to maintain warranty coverage.
Possibly. If your radiators are small, they may need to be upgraded to work efficiently with a heat pump, which runs at a lower temperature than a gas boiler.
A well-maintained heat pump can last 15–20 years or more. Regular servicing helps maximise its lifespan and efficiency.